Shipping Policy
Please note: Orders CANNOT be changed, modified, or canceled after checkout.
Please note: Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse. Please expect shipping delays during the Holiday season.
Sugar & Sass Gifts is NOT responsible for:
- Delays with US Postal Service or UPS shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items. Please contact the carrier to file a claim
Custom Orders
- All monogrammed, vinyl or graphic tee orders are customized and made to order. These orders may take up to 7-10 business days to process and be ready for shipment, no matter which shipping method is chosen.
Please note: During high peak seasons, this may take longer due to high order volume.