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Shipping Policy

Please note: Orders CANNOT be changed, modified, or canceled after checkout.  

Please note:  Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse. Please expect shipping delays during the Holiday season.


Sugar & Sass Gifts is NOT responsible for:

  • Delays with US Postal Service or UPS shipping
  • International Duties or Customs Charges
  • Lost, damaged, or marked delivered items. Please contact the carrier to file a claim

Custom Orders

  • All monogrammed, vinyl or graphic tee orders are customized and made to order. These orders may take up to 7-10 business days to process and be ready for shipment, no matter which shipping method is chosen. 

Please note: During high peak seasons, this may take longer due to high order volume.